MANAGED MEETING ROOM SERVICES

Velocis Managed Meeting Rooms Service provides end to end monitoring management & support for Cisco Collaboration devices. This service is to ensure seamless meeting experiences, maximum uptime, and proactive maintenance of all room technologies.

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MANAGED MEETING ROOM SERVICES

Key Challenges

  • Experience: Inconsistent meeting room experience across locations and room types reduces user confidence and meeting effectiveness.
  • Visibility: Limited visibility into room device performance, with no centralized view of status, software versions, or health, forces manual monitoring and slows response to issues.
  • Utilization: No clear insight into room occupancy and utilization means rooms are often underused, overbooked, or booked but left empty, reducing overall efficiency.
  • Security: Fragmented device management and outdated software on room systems increase exposure to security vulnerabilities and make it harder to enforce corporate policies.
  • Compliance: Inconsistent and manually managed software versions across room devices lead to unpredictable behaviour, higher failure rates, and increased compliance risk.
  • Environment & Acoustics: Unoptimized room environments and poor acoustics, including air quality issues, negatively impact meeting quality, user comfort, and employee well-being.
  • Skills Gap: Limited in-house expertise and resources to design, manage, and optimize modern meeting rooms make it challenging to deliver a consistent, high-quality experience at scale.

Service Offerings

Velocis Managed Meeting Rooms offer centralized monitoring, management and support services provided for meeting room infrastructure built using Cisco collaboration devices:

  • Integrated AV components (displays, speakers, microphones, etc.)
  • Cisco Collaboration Endpoints: Room Devices, Desk & Board Devices and Room Accessories
  • Cisco Room Navigator
  • Cisco Approved Cables & Peripherals

Customer Outcomes

1. Increased Productivity and Efficiency:

  • Reduced Meeting Start Times
  • Time Savings through Reduced Travel
  • Faster Decision Making

2. Enhanced Collaboration & Communication:

  • Seamless Hybrid Work
  • Improved Engagement and Relationships

3. Cost Savings and IT Efficiency:

  • Travel Cost Avoidance
  • Optimized Operations
  • Lower Total Cost of Ownership (TCO)

4. Flexibility, Scalability, and Security:

  • Platform Interoperability
  • Enterprise-Grade Security
  • Scalability

Related case studies

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