Application Managed Services

Simplifying Success with Velocis Application Management Services (VAMS)

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Application Managed Services

Velocis Application Management Services (VAMS), where we leverage years of expertise in designing, deploying, and maintaining complex portals, workflow, and collaborative systems to streamline your business. VAMS combines top-tier talent and best practice processes to drive quality, speed, and agility—precisely what your business requires in today's fast-paced digital landscape.

An Unmatched Approach to Application Management Support

Our unique model blends onsite and offsite support to provide comprehensive application management. Onsite professionals, equipped with knowledge of the required technology/domain, ensure smooth operations with established processes and checklists. In addition, they have access to a pool of software specialists and SMEs based offsite, ready to lend a hand as needed. This tandem guarantees the highest level of operational support for your infrastructure.

We also have a diligent management layer to oversee service levels and ensure top-notch quality.

Mitigating Common Issues for a Seamless User Experience

In the dynamic digital world, insufficient resources, unexpected downtime, and frequent system updates can lead to a subpar user experience (UX). At VAMS, our goal is to mitigate these issues. We ensure that your applications run smoothly, leading to enhanced productivity and a seamless UX.

Mitigating Common Issues for a Seamless User Experience

In the dynamic digital world, insufficient resources, unexpected downtime, and frequent system updates can lead to a subpar user experience (UX). At VAMS, our goal is to mitigate these issues. We ensure that your applications run smoothly, leading to enhanced productivity and a seamless UX.

Your One-stop-shop for All Application Management Needs

With VAMS, you're not just signing up for a service; you're gaining a partner dedicated to boosting your application's performance. Here's a quick look at what we offer:

  • Incident Management: Quick detection, logging, and resolution of incidents to minimize disruption.
  • Problem Management: Identification and elimination of recurring incidents to improve overall system stability.
  • Service Request Management: Effective handling of all service requests from simple information queries to complex changes.
  • Preventive Maintenance: Proactive measures to identify and rectify potential issues, avoiding possible breakdowns.
  • Reports & Resource/Capacity Analysis: Regular reports with insights into resource usage and capacity for better decision-making.
  • Cost Optimization: Strategizing to reduce costs while maximizing performance.
  • Performance Tuning: Regular adjustments to enhance application performance.
  • Alarm & Log Management: Timely responses to system alarms and efficient log management for optimal performance.

Unleash your business's potential with Velocis Application Management Services (VAMS). With our blend of expertise, strategic methodologies, and dedicated support, we strive to keep your operations running smoothly, enhancing productivity and providing a superior user experience. Embrace simplicity, speed, and agility with VAMS, and let us guide your business to success.

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